Orders are delivered within 2–5 working days. Remote areas may take 3–7 working days. Working days exclude Sundays and public holidays, which may slightly affect delivery times.

Yes, we ship worldwide. International orders are delivered within 3–10 working days depending on the destination and customs clearance. Customs fees, if any, are paid by the customer. Public and national holidays may affect delivery times.

We accept all major credit and debit cards and Apple Pay worldwide. Tabby and Tamara (buy now, pay later) and Cash on Delivery are available for orders within the UAE only.

Once your order ships, you'll receive a confirmation email with a tracking link. You can also reach us on WhatsApp with your order number.

Yes — unopened, unused products can be returned within [14] days of delivery. For hygiene reasons, opened beauty products can't be returned. See our Return Policy for details.

Yes. All our products are 100% vegan, cruelty-free, and dermatologically tested.

Email us or message us on WhatsApp — we reply within [24 hours / 2 business day]. Our team is off on Sundays and public holidays, so replies during these times may be slightly delayed.